Jam Jar Project Limited’s ("Jam Love
London™" "we" "us") website(s)
(our "Site" or "Sites") and related services
are made available to you in accordance with the following Terms
of Use & Service.
Jam Love London™ is a trading name of Jam Jar Project Limited,
a company registered in England and Wales under registration number
8786983. Our registered address is 2 Shakespeare Court, 85 Fairfax
Road, London, NW6 4EB, United Kingdom.
In particular, we wish to draw your attention to our policies
relating to the terms of purchase and our Security & Privacy
Policy. If you are under 16 you must let your parent or guardian
know about Jam Jar Project Limited’s Security & Privacy
Policy before you use this Site or any of this Site's services.
We reserve the right to only accept orders from those over 18
We may modify our Terms and Conditions from time to time. Please
read the Terms and Conditions and check back often. If you do
not agree to any change to the Terms and Conditions then you must
immediately stop using the Site. Any changes made after you have
placed an order will not affect that order unless we are required
to make the change by law.
By submitting an order, you are accepting the Terms and Conditions
of the Site. We may not be able to accept your order, or part
of your order, due to one of the following reasons: -authorisation
of your payment failed -we made a pricing or product description
error -you are not eligible to order from Jam Love London™.
If there are any problems with an order, you'll be contacted by
one of our Customer Services Advisors. If you change your mind
about an order and want to cancel it, you can do so up to the
point when it is despatched (orders are normally processed immediately
after they've been placed, so we may have already packed your
order and made arrangements for it to be sent when you cancel
it. If this is the case then we can't always stop the order from
being delivered. To cancel your order, please contact firstname.lastname@example.org
as soon as possible. We make every effort to deliver goods within
the estimated timescales, however delays are occasionally inevitable
due to unforeseen factors.
You will be able to see the price you pay online to the
Site, inclusive of any VAT where applicable, before you confirm
your order. Notes for UK customers and other customers within
the European Union (EU) For all goods VAT is charged at the Standard
UK VAT rate of 20%. It is the customers’ responsibility
to ensure that the details of the transaction are included on
their own VAT returns if applicable. Notes for customers outside
the European Union (EU) Subject to certain conditions, goods exported
outside the European Union may be zero rated i.e. no VAT is payable
on these items. The prices displayed on the online shop are inclusive
of UK VAT. If you live and take delivery of goods outside the
European Union VAT will be deducted. Customers are responsible
for all applicable customs duties or taxes in their own country.
& SHIPPING COSTS
UK = FREE
EU (Europe) = £15.00
Outside EU = Base on international courier quotation
The postage & shipping cost will be added onto your order
at the checkout stage.
We accept international orders. All items will be sent via International
courier services quote by www.Parcel2Go.com, the most economical
service will be selected depending on your country of destination.
Postage will be calculated on the weight of the item(s) added
to the shopping basket. Delivery times vary on destination. All
items will be tracked and insured.
We aim to process all orders within 48 hours. Therefore, depending
on your delivery address, we would hope your order arrives within
2 weeks. However, certain made to order items can take longer and
this information will be provided in the product details. If we
have insufficient stock to deliver the goods ordered by you, we
will notify you as soon as possible and any sum debited by us
from your credit card will be re-credited to your account and
we will notify you by email at the address given by you in your
order form. The refund will be made as soon as possible and in
any event within 30 days of your order. Jam Jar Project Limited
will not be obliged to offer any additional compensation for disappointment
This item is either made-to-order, the order reserved from the
next production and delivery from the manufacturer or currently
out of stock. Having purchased this item it will be sent to you
as soon as it is available.
If any exchange or refund is required, please notify us, email
to email@example.com within 10 working days and return the
item(s) to us, ensuring you have enclosed a copy of your invoice.
Returned item(s) must be unused, in original conditions, and with
original packaging still attached. We do not accept responsibility
for lost parcels or postage charges incurred when returning goods;
therefore we recommend you use a recorded delivery service. We
also advise that you send the parcel fully insured to the full
value of the goods and ensure the items are strongly packaged.
International returns. Please mark returned packages “Returned
Items”. Jam Jar Project Limited will incur import charges
and taxes if this is not written on the package and customs form.
Your return will also take longer to process.
We reserve the right to refuse an exchange or refund if we consider
the goods have not been treated appropriately. We reserve the
right to alter products, prices or conditions of supply without
SECURITY & PRIVACY
Personal information is private so we treat it with the highest
standards of security and confidentiality. We follow strict security
procedures in the storage and disclosure of information which
you have given us. This is to prevent unauthorised access or unlawful
processing of your personal information including your credit
card number and your name and address. We keep your information
confidential and store it on a secure server which is password
protected and hidden behind a firewall from the outside world.
We never sell or give any information we have about you to any
other company. You can rest assured that your credit/debit card
and personal information are safe with us.
With your permission, we’ll send you our catalogues and
email newsletters, tell you about our latest products and offers,
and keep you up to date with what's going on at Jam Love London.
However, if you decide you do not want us to contact you, you
can request that we stop using your information and that we stop
mailing information to you by emailing to firstname.lastname@example.org
quoting Security and Privacy Enquiry. You may continue to receive
mailings which are already on route to you for a short period
of time while your request is being dealt with. By submitting
your information and using our web site, you consent to the collection,
storage and processing of your personal information by us in the
we will post the changes on this web site so that you are always
aware of what information we collect, how we use and under what
circumstances we disclose it. We will also email you should we
make any changes to give you a chance to ask us not to use your
information in that way.
The nature of Internet communications means that your communications
may be susceptible to data corruption, interception and delays.
Jam Jar Project Limited shall not be responsible for any detrimental
reliance you place on this web site or its contents.
Jam Jar Project Limited is providing this site and its contents
on an 'as is' basis and makes no representations or warranties
of any kind with respect to this site or its contents and disclaims
all such representations and warranties, whether express or implied,
to the fullest extent permitted by applicable law. In addition,
Jam Jar Project Limited makes no representations or warranties
about the accuracy, completeness or suitability for any particular
purpose of the information and related graphics published in this
site or that any software or the server that makes it available
are free of viruses or other harmful components.
The information contained in this site may contain technical inaccuracies
or typographical errors. All liability of Jam Jar Project Limited
howsoever arising for any such inaccuracies or errors is expressly
excluded to the fullest extent permitted by applicable law.
Neither Jam Jar Project Limited nor any of its directors, employees
or other representatives will be liable for damages arising out
of or in connection with the use of this site in any way. This
is a comprehensive limitation of liability that applies to all
damages of any kind, including (without limitation) compensatory,
direct, indirect or consequential damages, loss of data, income
or profit, loss of or damage to property and claims of third parties.